- Word documents
The option of using word documents is the acceptable way, but I found it had several drawbacks: a lot of effort is invested in formatting in order to provide a visually appeasing document, the nature of documents not easily distributed or found and the content is quite static.
So I started to check whether there if a wiki can be a solution for my problems. Since I believe that asking for help makes things better, I approached the head of technical writing asking for advice. His name is Martin and he really liked the idea of finding a solution for information sharing but for the whole group, not just R&D. Together we agreed that we have to make a list of the required features and see if there is a CMS solution for our problems.
Here is a list of the features I think we need, not in order of precedence:
- change tracking a reverting
- permissions on leaf and tree
- table of contents
- form / template for filling information
- flexible structure
- export to pdf of relevant information
- faq capabilities
- wiki information presentation
- WYSIWYG editor
- our company branding
Next week we are going to spend a lot of effort in finding the tool and uploading content to this tool.
Do you have some comment / hints on what platform we should be using?